FLORIDA REGION OF USA VOLLEYBALL
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Troubleshooting FOR ONLINE USAV CLINICS & EXAMS


If you have any issues with things not working properly, here are the first things you should try:
 

Read OUR REGION'S INSTRUCTIONS


Status of the USA Volleyball Academy site can be seen, real time, at http://status.usavolleyballacademy.org/USA Volleyball Academy Tips

Some of the tips we offer to users:

•         Make sure your flash player is up to date.
•         Make sure pop-ups are not blocked on your computer.
•         Clear your browser history and restart your computer before resuming your exam.

•         Attempt to access the course material via another browser. Firefox and Chrome tend to work the best.
•         Attempt to access the course material via another computer.


If you registered for the courses in Webpoint, you do not need to register again, but you must access the coursework in Webpoint by clicking on the red "USAV ACADEMY" button that is in the lower left of every page in Webpoint. This is the best way to make sure you get right to your course material.


If you experience any issues with the training visit http://help.usavolleyballacademy.org/ or click Help from the menu of the Academy. There, you  can see knowledge base articles or launch a ticket to get help with your issue.

Please launch a help ticket if you are experiencing any difficulties, as this system allows us to measure and track open issues, and make sure all requests for help are promptly handled.

Can't Print Certificates?In most cases, when a member cannot print certificates it is because all of the modules for that course have not been completed. Look at the progress bar on the Learning Activities page.  The way to be sure you can print your certificates is to finish ALL the green GO! buttons in your Learning Activities folder.  See table at http://www.floridavolleyball.org/instructions-for-online-clinics--exams.html
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Copyright (c) 1982-2019
Florida Region of USA Volleyball, Inc.
All Rights Reserved
Steve Bishop, Executive Director/President
Mary Andrew, Commissioner
Indoor & Outdoor Volleyball since 1982!
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  • About
    • News & Media
    • Regional Awards Ceremony
  • Contact
  • Indoor VB
    • Indoor Event Schedule
    • Find a USAV Tryout!
    • Indoor Junior Ranking Information Page
    • Bid Information
    • 2020 Florida Fest Boys Bid
    • 2020 Florida Regional 18Q
    • 2020 Sunshine Classic
    • 2020 ASICS Florida Volleyball Challenge
    • 2020 Boys' Southeastern Volleyball Championships
    • 2020 Florida Tour of Champions
    • Team Florida Indoor HP All-Stars
    • Adult Volleyball
  • Outdoor VB
    • Outdoor Event Schedule
    • Hickory Point Beach >
      • Hickory Point Beach News & Media
    • FL USAV Beach Series
    • Team Florida Beach HP All-Stars
    • SSAC High School Beach Volleyball
    • Fall Beach Fest
    • Winter Beach National Qualifier
    • Ron Jon Beach N Boards Fest
    • AVCA Small College Championships
    • Summer Beach National Qualifier
    • High School Beach Pairs Championships
  • PARA VB
    • Sitting Volleyball
    • Para Beach Camp
  • Officials
    • Adult Officials
    • Junior Officials
    • Officials News & Rule Updates >
      • Officials Updates for Non-USAV Members
  • Find a Club Near You
  • For Parents! Parent Information Page
  • For Club Directors! Club Information Page
  • Florida Colleges
  • Coaches' Education
  • Forms
  • Links
  • AVCA Insights
  • Support USAV in Florida